Definitions
For the purposes of this Disclaimer:
● “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to BOO BOO MODERN MARKET SDN BHD
● “Goods” refers to the items offered for sale on the Service.
● “Orders” means a request by You to purchase Goods from Us.
● “Service” refers to the BOO BOO MODERN MARKET SDN BHD, accessible from https://booboomodernmarket.shop
● “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
1. Overview
This Shipping Policy outlines how BOO BOO MODERN MARKET SDN BHD handles the delivery of products purchased through our website. It is important that you read this policy carefully to understand our shipping practices, delivery timelines, and limitations.
We are committed to ensuring your orders arrive in a timely and reliable manner. By placing an order with us, you agree to the terms outlined below.
2. Shipping Coverage
At this time, we only offer shipping within Malaysia. We do not ship internationally. Any orders placed with international addresses will be automatically cancelled and refunded.
Delivery is available for addresses located in:
- Peninsular Malaysia
- East Malaysia (Sabah & Sarawak)
Please ensure your delivery address is accurate and complete to avoid shipping delays or failed deliveries.
3. Shipping Fees
We are pleased to offer free shipping on all orders, regardless of location within Malaysia. There are no additional handling or delivery charges at checkout.
4. Delivery Timeframes
We aim to process and dispatch your orders promptly. Estimated delivery details are as follows:
- Processing Time: Orders are typically processed within 1–2 business days after payment confirmation.
- Shipping Time: Once dispatched, orders will be delivered within 7 business days.
Please note:
- Business days exclude weekends and public holidays.
- Delivery times may vary depending on your location and courier partner schedules.
- Remote or less accessible areas may experience slightly longer delivery timelines.
5. Delivery Metho
We partner with reliable domestic courier services to ensure your items are delivered safely and efficiently. All deliveries will be made to the address provided at the time of checkout.
No self-pickup, same-day delivery, or in-store pickup options are available at this time.
6. No Overnight or Express Shipping
Please be advised that overnight or express delivery is not available. All orders follow our standard shipping timeline outlined above. We appreciate your understanding and encourage early ordering if you require items by a specific date.
7. Order Tracking
Once your order has been shipped, you will receive a notification via email containing your tracking number and a link to monitor the delivery status.
Should you not receive tracking information within 3 business days of placing your order, please contact us at booboo-modern-market@outlook.com.
8. Delivery Issues
If your package is delayed, lost, or delivered incorrectly due to errors in the shipping address provided, please notify us immediately. While we will do our best to assist you in resolving the issue, we cannot be held liable for delays or non-delivery due to incorrect or incomplete addresses.
9. Changes to Shipping Policy
BOO BOO MODERN MARKET SDN BHD reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will take effect immediately upon posting on our website.
10. Contact Us
For any questions or concerns regarding your shipment, feel free to reach out to our support team:
📧 Email: booboo-modern-market@outlook.com
🌐 Website: https://booboomodernmarket.shop